Privacy Policy
Last updated: January 23, 2026
58 Ember LLC (“we”, “our”, “us”) provides tools that allow creators and talent managers to connect professional social media accounts in order to view performance analytics and insights.
Information We Collect
When a creator or authorized representative connects a social media account via Meta Platforms (including Facebook and Instagram) or TikTok, we may collect:
- Public profile information (such as username and account ID)
- Account-level and content-level analytics and performance insights
- Engagement metrics related to posts, videos, and audience growth
We do not collect passwords, private messages, or personal communications.
How We Use InformationWe use collected data solely to:
- Display analytics and performance insights to authorized users
- Provide reporting and analytics services for talent management purposes
- Improve platform functionality related to analytics and reporting
- We may share aggregated or visualized analytics (e.g., screenshots) with marketing partners
We do not use this data for advertising purposes and do not sell user data.
Data SharingWe do not sell or rent Platform Data.
We may use Platform Data internally as required to operate and improve the service, including generating analytics, reports, and insights for authorized users.
We do not provide third parties with direct access to Platform Data. Any external sharing is limited to manually generated reports or screenshots shared by authorized users (for example, via email). No automated third-party processing or resale of Platform Data occurs.
Data Controller58 Ember LLC is the data controller responsible for determining the purposes and means of processing data obtained via Meta and TikTok APIs.
Data Retention and Deletion
Users may revoke access to their connected accounts at any time via the respective platform settings (Facebook, Instagram, or TikTok).
Users may also request deletion of stored data by:
- Visiting https://58ember.com/data-deletion, or
- Emailing support@58ember.com
Upon revocation or verified request, we delete associated Platform Data in accordance with Meta and TikTok platform requirements.
Data SecurityWe take reasonable measures to protect connected account data from unauthorized access, disclosure, or misuse.
Contact UsIf you have questions, concerns, complaints regarding data use, or would like to request data deletion, contact:
Email: support@58ember.comData Deletion URL: https://58ember.com/data-deletion